We are sorry to see you go :( Please read all the options below and select the one that applies to your purchase:

We’d also love some feedback before you leave to help us improve and make the world a smoke-free place. Would you mind sharing what we could have done differently to keep you around? Contact us here.

To cancel your in-app subscription for Android:

  • Access the Google Play Store
  • Tap on the left side, there is a section "My subscriptions"
  • You cancel or edit all your subscriptions here

To cancel your in-app subscription on iOS:
Note: if your subscription included nicotine gum, please email hello@quitgenius.com  to cancel with subject "App Cancellation".

  • Access Settings in the home of your device (not the settings of the app itself)
  • Scroll down and tap iTunes Store and AppStore
  • Tap your e-mail and Apple ID, View Apple ID and enter your password
  • Now, tap Subscription - Manage and select Quit Genius
  • Turn off the auto-renewal option and tap Done

To cancel a Sweatcoin purchase or a website purchase of the Quit Genius App:

To cancel your subscription of Quit Genius Nicotine Gum:

  • Please email hello@quitgenius.com stating you would like to cancel with subject: "Gum Cancellation".

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