At the other end of the one-to-one chat offered by Quit Genius Gold, you can expect to find experienced, kind quit coaches who will be happy to support and guide you on your quitting smoking journey and beyond.
They usually chat with you once a week about your progress and/or your challenges, setting goals together with you so that you learn and improve every week! In between, they will also answer any concerns or thoughts you may have.
However, the coaches work normal working hours Mondays to Fridays UK time, so your messages may take a few hours to be answered, and, if sent on weekends, will be answered the next working day.
Importantly, Quit Genius Gold is not a replacement for medical services, nor is it an emergency service. If you are concerned about your health, please speak to a doctor and if you feel unsafe, please contact your local crisis services.